Case: Digitalisation of the procurement process
A new Public Procurement Directive was approved by the European Parliament in January 2014, requiring all public procurements to be opened to tenders electronically after a transition period of around two years. Hansel is preparing a solution for an electronic tendering system for use by the whole government. The electronic solution will be adopted first by Hansel internally, after which its use will be rolled out to customers.
Digitisation of the procurement process offers many benefits for customers and suppliers alike. Firstly, it is expected to increase efficiency by reducing the administrative burden and increasing transparency. Better transparency may also reduce the number of disputes4.
The aim of Hansel’s electronic procurement solution is to boost government efficiency by digitising all the stages of the procurement process, from the call for tenders to the final payment. With calls for tenders and bids being made online, earlier data can be reused, which will make it significantly quicker to open and evaluate tenders and make procurement decisions.
The electronic procurement solution supports the government’s procurement units in the tendering process. The units will be able to make use of ready-made forms and formerly identified best practices to enhance their procurement competence. Particularly in the case of processes with a large number of tenders, automatic opening and verification of supplier suitability will significantly speed up the handling process.
Many studies have shown that SME’s in particular benefit from electronic procurement, due, among other things, to quicker information provision, more extensive opportunities to enter the tendering process, and simplification of processes. Generally speaking, the participation of SME’s in public procurement tendering has increased with the adoption of electronic processes5.
4 Lombardy Central Purchasing Body has estimated that the adoption of electronic procurement had cut the duration of procurement procedures by 26 per cent and the number of conflicts by 88 per cent. Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions: “End-to-end e-procurement to modernise public administration”, 26 June 2013
5 Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions: “End-to-end e-procurement to modernise public administration”, 26 June 2013