Review of events in 2013

In 2013 Hansel began applying a new strategy with the aim of fulfilling the vision for 2017, according to which Hansel will be the engine of efficient procurement in the government sector. Hansel’s strategic objective is to assume a stronger role in developing government procurement and to collaborate actively with government entities. Additionally, Hansel wants to be a pioneer in responsible and innovative public procurement, to increase its offering in tendering-related consultancy, and to implement electronic tendering tools. Additionally, in the strategy period there will be a focus on cooperation with customers and suppliers, on contractual supervision and on developing staff competence.

Several development initiatives aiming at increasing operational efficiency were launched in line with the new strategy. The major initiative is related to finding a provider for the electronic tendering solution, and it is currently under way. The electronic solution will first be adopted by Hansel internally, after which its use will be rolled out to customers. Another project affecting many stakeholders is the modernisation of the electronic channels for customer and supplier communications, which applies to all Hansel websites.

The organisation of Hansel’s tendering consulting business was streamlined, and sales and marketing activities related to the business were initiated. During 2013, Hansel was involved in carrying out major customer-specific tendering processes, most of which were related to acquisitions of various information systems. Some of the largest processes that were carried out related to a prisoner telephone system for the Criminal Sanctions Agency, and a recruitment system and terminal and user support services for the Government IT Shared Service Centre. During the year Hansel participated in nearly fifty customer-specific tendering processes and over four hundred simplified tendering processes within the framework agreements.

At the end of 2013, Hansel was involved in one tendering-related case handled in the Market Court, and four in the Supreme Administrative Court. During the year the company received 16 decisions of the Market Court, in which eight appeals were rejected, six were left without further action and one expired. One trial ended in a procurement decision being revoked. Similarly, the Supreme Administrative Court gave one verdict rejecting an appeal and three verdicts returning the case in question to the Market Court. The Market Court then rejected the returned appeals with regard to the principal claim.

The Ministry of Finance, with the help of the State Procurement Advisory Board, made an extensive study of the current state of the government’s procurement operations. Hansel took part in making the review, on the basis of which the Ministry of Finance intends to develop procurement.

A representative of Hansel took part in the work of the State Procurement Advisory Board, which consists of representatives from all state administration sectors and from the university sector. The duties of the Advisory Board include overseeing the achievement of the savings targets set for government procurement operations, as well as promoting the practical implementation of Group-level targets and objectives, and the dissemination of best practices.

Key events after the close of the accounting period

Business operations remained essentially the same after the close of the accounting period.